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Access to health information on the Internet offers patients greater choice over treatment and autonomy in decision making. While doctors welcome empowered and better-informed patients, Internet-informed patients’ desire for greater choice and autonomy in health decision making may create friction between doctors and patients during consultations. Doctors are not always comfortable to accommodate patients’ choice due to uncertainty surrounding treatment options patients have found on the Internet.
Bernardi, Roberta, Constantinides, Panos, Nandhakumar, Joe (2017). "Challenging Dominant Frames in Policies for IS Innovation in Healthcare through Rhetorical Strategies." Journal of the Association for Information Systems. 18(2): 81-112. doi.org/10.17705/1jais.00451
Bernardi, Roberta (2017). "Health Information Systems and Accountability in Kenya: A Structuration Theory Perspective." Journal of the Association for Information Systems. 18(12): 931-958. doi.org/10.17705/1jais.00475
Bernardi, Roberta, Sarker, Suprateek, Sahay, Sundeep (2019). "The Role of Affordances in the Deinstitutionalization of a Dysfunctional Health Management Information System in Kenya: An Identity Work Perspective." MIS Quarterly. 43(4): 1177-1200. doi.org/10.25300/MISQ/2019/14187
Bernardi, Roberta, Exworthy, Mark (2020). "Clinical Managers' Identity at the Crossroad of Multiple Institutional Logics in IT Innovation: The Case Study of a Healthcare Organisation in England." Information Systems Journal. 30(3): 566-595. doi.org/10.1111/isj.12267
Wu, Philip Fei, Bernardi, Roberta (2020). "Community Attachment and Emotional Well-being: An Empirical Study of an Online Community for People with Diabetes." Information Technology & People. 34(7): 1949-1975. doi.org/10.1108/ITP-06-2019-0293
Bernardi, Roberta (2020). "The Digital Transformation of Public Services in the COVID-19 Era: Bringing Back the Digital Inclusion Agenda."A Critical Juncture for Public Services: Lessons from COVID-19: 1st Report of Session 2019-2020 [PSR0062]. Public Services Committee, House of Lords, UK Parliament.
Yan, Zhijun, Bernardi, Roberta, Huang, Nina (Ni), Chang, Younghoon (2021). "Guest Editorial: The Bright Side and the Dark Side of Digital Health." Internet Research. 31(6): 1993-1999. doi.org/10.1108/INTR-12-2021-682
Bernardi, Roberta, Wu, Philip Fei (2022). "Online Health Communities and the Patient-doctor Relationship: An Institutional Logics Perspective." Social Science & Medicine. 314(115494). doi.org/10.1016/j.socscimed.2022.115494
Bernardi, Roberta (2023). "Turning Digital in Times of Crisis: A Values-Based Theory of Telehealth Adoption During the Covid-19 Pandemic." Information & Management. 60(6), 103835. https://doi.org/10.1016/j.im.2023.103835
Investigators: Bernardi, Roberta (PI), Exworthy, Mark (Co-I)
Investigators: Bernardi, Roberta
Investigators: Bernardi, Roberta (PI), Simpson, Edwin D. (Co-I), Davis, Oliver S. (Co-I)
Investigators: Bernardi, Roberta (PI), Wu, Philip F. (Co-I)
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Workshop, University 1, Department, 2015
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